Head of German Customer Operations

Are you a natural leader with a passion for team development and creating a positive team culture? Do you enjoy working with data in finance and technology and want to see how it shapes an energy trading company? If so, this is the perfect opportunity for you!

• The job

Here’s what the job entails

As the new Head of German Customer Operations, you will lead a team of six employees who support our German customer business and asset-backed trading. Your main focus will be on developing the team, setting clear goals and driving continuous improvement, which is key for our growth in a competitive energy market.

In collaboration with the Customer Operations & Reporting Management team, you will help develop the entire function by constantly challenging yourself and the other leaders to improve.

Concretely, your responsibilities include:

• Managing and developing a curious and skilled team
• Ensuring smooth and efficient operations
• Optimising and documenting processes
• Supervising the implementation of new products
• Leading and participating in cross-functional projects

The team

Meet the team

You will join our German Customer Operations team, where we onboard new assets, such as wind farms and solar parks, maintain asset master data and manage customer requests to ensure data consistency and stable operations. We are committed to managing our operations in the most effective way with a strong focus on data quality.

The team consists of quality-minded and committed specialists from diverse international backgrounds, and our inclusive and supportive culture encourages us to improve together.

You will lead an ambitious data-driven team that values collaboration and inspiration while navigating the complexities of finance and data.

Your qualifications

But enough about us… over to you!

It is a plus if you have a data-driven and structured approach to problem-solving, as you will handle various cases that require thorough analysis for decision-making.

We also imagine that you:

• have an education in finance, economics, IT or similar – but your experience is what truly matters to us
• are familiar with coding in SQL and/or Power BI
• have a proven track record of successful leadership
• are fluent in English – both written and verbal

Please note that it is not a requirement to have prior knowledge of the energy industry to enter this role.

We offer

We’ll take good care of you

At Danske Commodities, we take great care of our people. Joining us means you’ll get a lot of great perks – including social events, cultural experiences, tasty food and benefits to better your health, your life and your future.

Here are some of the benefits we offer our employees:

• Flexible working hours

• Vast development opportunities

• Global career prospects

• 10% paid pension

• Great parental leave conditions from day one

• Unlimited paid children’s sick days

• Extra days off

• Fuel Fridays

• Senior days

• Bonus scheme
• Share savings

• Paid at home internet and equipment

• 100+ yearly social and professional events

• Various free tickets

• Discounts

• Organic food

• An office in the heart of Aarhus

right next to the central train station

The process

Recruitment process and relocation

You can read more about our recruitment process here. Please note that if you are an international candidate, we will reimburse travel expenses in connection with potential interviews and support you with the relocation process.

About us

What we’re about

Aspiring chefs, runners, parents, beekeepers, gamers – the list goes on. We're highly specialised experts within our fields. But it’s actually our diversity of ideas we’re most proud of, which is why we continuously work on strengthening an inclusive culture where diverse teams thrive.

Like no other.

1. 10.2024. We will be screening candidates on an ongoing basis.

on an ongoing basis.