Senior Product Owner for Debt Management Development
Are you an experienced Product Owner who is comfortable navigating complex projects within large organizations? Join us in transforming the customer journey within Danske Bank?
Debt Collection at Danske
Our goal is to offer 'Debt Collection as a Service', providing a seamless and supportive journey for customers facing financial difficulties.
We are organized in a Tribe (a group of squads with a shared vision and purpose) where Business and IT professionals collaborate in a cross-functional setup. We believe in equipping squads to make informed choices to thrive in a dynamic and consistently evolving market environment.
Transforming Debt Collection
We are building the future debt collection solution, a cornerstone of Danske Bank’s 'Forward ‘28' strategy, focusing on digitalisation, data, and compliance to enhance customer support and processes and customer journeys.
Leadership and Stakeholder Management
As a Product Owner in the Debt Management Development Tribe you will be aligning priorities and interacting with a large and complex stakeholder landscape. Internally, key stakeholders will be IT service owners, compliance and risk specialists, key business stakeholders, fellow product owners, tribe leadership in the Tribe.The external debt collection agencies and IT system vendors. You need stakeholder management skills, being able to navigate in a large and complex business and IT organization.
About You and Your Team
You will motivate and lead a global team of 8-12 cross-functional squad members, acting as an inspiring leader. Your interpersonal and leadership skills will create an inclusive work environment that promotes empowerment and teamwork. You will guide your team to our high-priority goals.
Adopting Agile and value-based Leadership
We work within a Scrum framework, valuing agile methodologies to enhance collaboration and efficiency. As a servant leader, you will create an environment where your squad can thrive, supporting their development and facilitating the removal of obstacles.Your skill in leading with integrity and guiding your team will be fundamental in reaching our milestones while creating a joyful atmosphere.
You will:
- Drive the development of innovative solutions that enhance the debt collection journey, ensuring alignment with Danske Bank’s strategic goals
- Collaborate closely with internal and external stakeholders, including IT service owners, compliance specialists, and third-party vendors, to ensure seamless integration and functionality of debt collection systems
- Facilitate effective communication across all organisational levels, promoting transparency and understanding of project objectives and progress
- Lead your team with a customer-centric focus, fostering an environment that supports solution-oriented thinking and agile methodologies
- Proactively identify and resolve challenges, using dialogue and alignment to overcome obstacles and ensure project success
- Demonstrate strong decision-making and ownership skills, bridging the gap between business needs and IT capabilities within a complex technical domain
- Inspire and motivate your squad by setting clear directions and serving as a role model, ensuring alignment with customer needs, business requirements, and corporate strategy
About you:
- Possess significant experience as a Senior Product Owner, with a strong foundation in banking and technology
- Demonstrate the ability to guide your squad by setting directions that align with customer needs, business requirements, and the Group’s strategic objectives
- Be skilled at balancing short- and long-term objectives, committed to raising the standard of delivery
- Inspire and motivate your squad by serving as a role model, fostering a culture of excellence and teamwork
- Exhibit proven expertise in managing complex stakeholders across all organisational levels, ensuring effective collaboration and communication
- Bring valuable experience in agile development environments, enhancing project efficiency and adaptability
- Offer insights from third-party management or remediation projects, particularly within regulatory contexts, as a distinct advantage
- Have Advanced English language skills
“Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.”
We offer:
This position can be located both in Denmark and Lithuania. If the position is located in Lithuania the monthly salary range will be from 5520 EUR to 8280 EUR gross (based on your competencies relevant for the job).
Additionally, each Danske Bank employee receives employee benefits package (benefits are only valid for Lithuania the same as the salary ranges) which includes:
- Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.
- Health & Well-being: a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.
- Hybrid working conditions: Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.
- Additional days of leave: for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.
- Monetary compensation package: accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution.
See all the benefits HERE.
Your title in job contract will be Squad Leader (Product Owner).
If you're interested in this role and joining my team, feel free to contact me - Nicolai Carøe Sørensen via LinkedIn or email NSR@danskebank.dk , and I will answer your questions!