Assistant, Royal Copenhagen Magasin Odense

This is a part-time position with approx. 8-15 working hours per week, mostly during weekends.

Your expertise in the Royal Copenhagen brand and product line will enable you to effectively communicate the craftsmanship, quality, and unique stories behind each piece.

Responsibilities:

• Engage with customers warmly and professionally, providing personalized assistance and expert product knowledge.
• Showcase the artistry and craftsmanship behind Royal Copenhagen's porcelain collections, educating customers about the unique designs and rich heritage.
• Maintain a visually appealing store environment, ensuring that product displays are beautifully presented and enticing.
• Process sales transactions accurately and efficiently, utilizing our point-of-sale system.
• Proactively address customer inquiries, concerns, and feedback, going above and beyond to exceed their expectations and build lasting relationships.
• Collaborate with the store team to achieve sales targets and contribute to the store's overall success.
• You will play a pivotal role in our store, using the art of storytelling to engage customers, ignite their imagination, and drive sales

Requirements:

• Previous retail or customer service experience, preferably in a luxury or design-focused environment.
• Genuine enthusiasm for Danish design and a keen appreciation for Royal Copenhagen's craftsmanship and heritage.
• Exceptional interpersonal and communication skills, with a friendly and approachable demeanor.
• Strong attention to detail and organizational abilities to maintain an inviting store environment.
• Ability to work effectively in a team-oriented environment while also being self-motivated and proactive.
• Flexibility to work a schedule that may include evenings, weekends, and holidays.
• Fluency in Danish

Perks and Benefits:

• Competitive hourly wages with opportunities for growth and advancement within the company.
• Employee discounts on Royal Copenhagen products, allowing you to bring the beauty of Danish porcelain into your own home.
• Ongoing training and development to deepen your knowledge of Royal Copenhagen's history, collections, and craftsmanship.
• A positive and supportive work environment that values teamwork, creativity, and exceptional customer service.
• The chance to be part of a globally recognized brand that represents timeless elegance and Scandinavian design.

If you have a passion for design, a flair for customer service, and an appreciation for the artistry of Royal Copenhagen, we would love to have you on our team! Apply today, either in English or Danish, as a Royal Copenhagen Salesperson, and let's bring the enchanting world of Danish porcelain to life.

If you have further questions about the role, you can contact Store Manager Helle Andreasen, at helle.andreasen@fiskars.com.

With untiring enthusiasm, Royal Copenhagen continuously revitalises itself and its historic aesthetic, time and time again. Won’t you join us?

Read more: royalcopenhagen.com